How can I contact EuroGourmet? We are available by phone, fax, and email Mon – Fri, 6:30 am – 4 pm CST.
Toll Free: (877) 849-3030
Local: (636) 970-6400
What shipping options are available? EuroGourmet delivers primarily throughout the midwest, contact us for delivery options.
How long will it be before I receive my order? We strive to ship all in stock products the same day as the order. Since EuroGourmet is centrally located — St. Louis, MO, your orders can be delivered to you as soon as 1 to 4 days, depending on your location. Please contact us for specific delivery times.
Where can I find a coupon code or promotional code? Promotional codes are occasionally distributed to our newsletter subscribers and trade show attendees. Please subscribe to our newsletter to keep up-to-date with all of our promotions, sales, and specials.
Can I return my purchase? You may return most unused items within 15 days of ship date for replacement (must be in original condition, no exceptions), exchange, or full refund. Customer is responsible for cost of return shipping. Certain items may not be returnable. Please contact customer service in order to obtain a Return Merchandise Authorization (RMA) prior to returning your item. We will not accept any returns without RMA.
I entered the wrong shipping address for my order. How can I change it? We ship items as quickly as possible, so please call us immediately to correct your shipping address. We can be reached at 1-866-856-2979.
I need to cancel my order. Who do I call? We ship items as quickly as possible, so please call us immediately to cancel your order. We cannot cancel orders that have already been processed and shipped. We can be reached at (877) 849-3030.
I’d like to work for EuroGourmet! Are you hiring? Our headquarters is located in St. Peters, Missouri. If you live in the area, feel free to contact us regarding available positions.
Other Questions? If you have other questions, please contact us by email or phone and they will be addressed as quickly as possible. Thank you for choosing EuroGourmet.com!